Today is the day of screw ups by others and bashing from me!

It's really sad that for the first time in 5 years after having moved back to India, I am actually regretting the decision of having moved back....(:

Thanks to the highly ineffcient customer service and services in general in our country.

 Chapter 1:
I had applied for a post paid  mobile connection with Airtel on Monday at their relationship centre outlet.
I submitted copies of all the necessary documentation showing them the originals for verification , after which I was issued a sim and was told it would get activated the same night... It got activated next morning..
Yesterday i.e. Thursday.. a person from Airtel came to my office for verification, since I told I would not be available at home. He did all the necessary verification got my signature and left...!
This moring i.e. Friday, i get a message from Airtel, that since they are not in receipt of my documents, outgoing calls would be restriicted on my no.. What the hell?

I immediately called customer service and demanded to speak to a senior manager since the guys at the call centre give standard responses.. which will always mention.. " we regret inconvenience"... Bullshit.. "u are all meant only for putting people to inconvenience,,,So after several minutes of holding.. on the line ..a manager came on the line and I gave her a piece of my mind...saying how ridiculous can they be to demand the documents again when they have already been submitted..? Highly inefficient and not one bit co-ordinated service from  the so called major enterprise called AIRTEL. 5 THUMBS DOWN FOR AIRTEL.

Chapter 2: I had sent an envelope by First Flight courier from Bombay to Bangalore 2 days back on the 15th.The envelope has not yet been delivered at Bombay even while I am writing this post.Most couriers charge Only Rs 50to Bombay.. First Flight charged 85 and guaranteed next day delivery. But it's been 2 days and yet to be delivered. and when I check the staus online, they mention address insufficient...! How ridiculous...? the addresswas completely provided along with a phone no.
How can I not give a correct and sufficient address  when I have been living at that address for 23 years?
Besides even if the address is insufficient... what for is the phone no. provided.. cant they call the no. and get the correct  address? DUH ...! 10 THUMBS DOWN For First Flight Courier!

Why are Words such as "guarantee" and "regret"  used so loosely and so often in the Indian scheme of things .. when people don't even understand and mean what they say?